Privacy Policy
Last updated: January 1, 2024
1. Introduction
Brainwrite ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, company)
- Payment information (processed securely via Stripe)
- Configuration data for your automation agents
- API credentials (encrypted and stored securely)
- Usage data and execution logs
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
4. Data Security
We implement industry-standard security measures to protect your data. All credentials are encrypted using AES-256 encryption. We use HTTPS for all data transmission and regularly audit our security practices.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Execution logs are retained for 90 days. You can request deletion of your data at any time.
6. Third-Party Services
We use third-party services for payment processing (Stripe), analytics, and hosting. These services have their own privacy policies governing the use of your information.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt-out of marketing communications
8. Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].