Refund Policy

30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. If you're not happy with an agent for any reason, we offer a full refund within 30 days of purchase.

Eligibility for Refund

To be eligible for a refund:

• Request must be made within 30 days of purchase
• The agent must not have been used excessively (more than 100 executions)
• You must provide a reason for the refund request

How to Request a Refund

To request a refund, please follow these steps:

1. Email us at [email protected] with your order details
2. Include your registered email address and order ID
3. Briefly explain why you're requesting a refund
4. Our team will review your request within 2 business days

Refund Processing

Once approved, refunds are processed within 5-7 business days. The refund will be credited to the original payment method. You will receive an email confirmation once the refund has been processed.

Non-Refundable Situations

Refunds may not be granted in the following cases:

• Requests made after 30 days from purchase
• Excessive usage before requesting a refund
• Violation of our Terms of Service
• Technical issues caused by incorrect credential configuration

Partial Refunds

In some cases, we may offer a partial refund if the full refund criteria are not met but there are legitimate concerns with the product. This is evaluated on a case-by-case basis.

Exchange Policy

If an agent doesn't fit your needs, we're happy to exchange it for a different agent of equal or lesser value. If you choose a higher-priced agent, you'll only need to pay the difference.